For the past 20+ years, I have worked on solving business problems through better conversations.
Want to know a secret?
I now use the same 5 templates every time:
Template #1: Integrative conversation
How it works:
- Actively seek out the less obvious
- Consider solving a problem holistically
- Seek innovative solutions rather
This simple template allows you to switch from good/bad choices to solving tensions creatively.
Template #2: Constructive conversation
How it works:
- Step 1: Look at the problem from a helicopter perspective
- Step 2: Describe the function of the system that you see
- Step 3: Step into different contexts
Quick note: do not only talk. That's a mistake. Instead listen.
Template #3: Future conversation
How it works:
- Don't predict the future from past experiences
- Discover your flow in the future story instead
- Accept the risks that are embedded in the evolving whole.
It's about stepping back and increasing awareness. Easy, right?
Template #4: Critical conversation
How it works:
- Accept that subjects cannot be separated from the totality
- Understand the connections between dots
- Distinguish dominant influences
See that best solutions are not obvious, and you'll be wildly successful.
Template #5: Transformational conversation
How it works:
- Be ware that reality is fragile, constantly changing
- Be open to change the framework you use
- Integrate perspectives to a more comprehensive approach
That's the way to resolve contradictions!
Use these 5 conversations to solve any business problem.
- Integrative conversation
- Constructive conversation
- Future conversation
- Critical conversation
- Transformational conversation
